1) I feel the main point that Norman touched on in the article was about how simple objects are designed too complex or just too poorly to be operated properly. The author stresses that simple everyday objects don't need to be made complicated but simple enough so everyone can use it without confusion. Another point the author makes is that sometimes objects are given with complicated directions that are almost impossible to read.
2) An object that i have had trouble using before was a microwave that my mom had purchased one time. The main problem i had with it, was i couldn't figure out how to open it. The way the microwave was designed, made it look like there was no button or handle to use to actually open it. The designers should have just labeled the open button or handle so it was much easier to figure out.
3) It seems as though the designers of the iPod read Norman's article before actually designing their product because it adresses all the problems he talked about. The designers were able to create an object that was both stylish and simple to use. This was exactly what Norman wanted because he was tired of not being able to use products because of designer flaws.
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